Customer Testimonials
Staff is super friendly and helpful. I was in and out within 30 mins for my oil change
Fantastic service and personnel great deals Very friendly atmosphere When I need another vehicle this will be my first stop
The service representatives and the service were good. The service department got my vehicle serviced in a timely manner. The customer lounge area in my opinion is very lacking. The bare minimum. I bring my wife’s car to Lake Charles Toyota. The customer lounge area there says they care about your comfort while you wait. Even Twin City Motors in Port Arthur where I have brought my vehicle for service, put your lounge area to shame. Your lounge area leaves me feeling like the customer really doesn’t matter. Hopefully you will consider an upgrade to this area. Thanks ...
Friendly and attentive staff was great at meeting my needs and in a timely matter
Very prompt on this visit extremely courteous and helpful. Service was done very quickly and I was finished and on my way in under an hour
Trying to schedule service on line was a nightmare. Fortunately, stopping by and making an appointment in person was pleasant and quick. The staff was efficient and courteous on appointment day. The alignment took an hour as estimated.
The staff was great & very respectful to me& my wife. We will come back next time
I bought six cars from Mike Smith Honda in Beaumont, Texas. And as of Today I purchased my first Honda CR-V at DOGGETT HONDA in Beaumont,Texas. It is a 2025 4WD EX. My sales Consultant was Carlous Rayburn she was awesome and I will definitely go back to Doggett Honda to purchase future cars.
Jennifer at Mike Smith was very helpful and informative. She let me know where my car was in the process and Brittany who ended up finishing us up were professional.
Excellent service. Ms. Wheeler customer service rep was excellent. The General Manager Mr. Wiltz was courteous and greeted every customer politely. Great detail shop!
Had everything in order for me when I got there! They were some of the nicest people I’ve ever dealt with! Will absolutely do business with them again!!
Ms. Quen is the best hands down ! She took her time and told me all the details about my brand new Honda.
Ms Valencia Row and Mr smith were very helpful. Micheal Cooper from Doggett was also instrumental.
Fantastic service, will definitely recommend to friends and neighbors. Had the vehicle my wife wanted and made the deal in a reasonable amount of time.
I can easy get an appointment quickly. They are friendly and reliable and always keep me updated on my car.
Tucker was very attentive and direct. Very friendly. Would recommend to family and friends. Excellent service.
Very polite and helpful on finding on a new car e will be going back for my next vehicle
Kameron Brown helped me get the car I wanted. He was very professional. It was easy doing business with him at Mike Smith Honda
Fast friendly service. See Chasidy for lol your Honda service needs!!! Great folks, great service!!!
Recall work completed & the dealer was quick, efficient, & friendly. The work was completed as requested.
Mike Smith Honda has a great service department. Thanks Taylor for taking care of us.
Greeted warmly upon entering and was very accommodating when I informed of a coupon I had. Wait was a little long but was given a discount without expecting it because of this. Will use again!
The dealership was easy to deal with and one of the best experiences I had
The folks at Mike Smith were really helpful in finding my son the car he was looking for. There was no nonsense and we walked out of there knowing we had made the best deal!
Customer service at mike smith honda were very professional and very respectful i wouldnt want to take my car anywhere else i purchased my first car there at 18 years old and love bringing them my business id recomend everyone to go there thankyou mike smith honda the service department front desk ladys are the best.
My customer service rep Jennifer at mike smith Honda was awesome and super helpful. Made my day go so smooth!
Professional and courteous. Fast service. Suttle provides a ride to my job. Love working with Jennifer
Great staff and service was amazing. I’d recommend them to any and everyone I know.
The service Manger is nice to speak with. He is very helpful. Will help solve your problem.
Great service and courteous agents. I always have my vehicle serviced there. Will continue to .
First, your service staff are great. Trying to call your svc department is a nightmare. People want to talk to real people. Over the years I have purchased five Honda vehicles from Mike Smith Honda. I'm a loyal customer. But, to have to deal with a robot when I call in is a waste of my time. There is a Nissan dealership close to my home and they want to service my two current vehicles.
Great, straight forward and honest service advisors! Brittany is as great!! Highly recommend this dealership for servicing your Honda.
Visit went great. The clerk helped resolve an issue we had with all the windows going down at the same time, and skylight window opened.
I was very pleased with the way I was treated as a customer. My salesman Jason was awesome,
Great customer service. Service advisors are attentive and friendly and welcoming. Lobby is always clean. Appointments are readily available. Wait time was minimal for the service I had done today. Another great experience at this dealership.
I brought my Honda to the dealership for a recall. In the process it was discovered that my starter was bad. I had 100 to my name. Chris gave me yes gave me a starter and Taylor helped me with financing to get the starter put on. I am eternally grateful!
My experience yesterday at Mike Smith Honda was great.. The lady handled my case was friendly, efficient, and professional.
Prompt. Friendly. Shuttle reliable. Honored my coupons. Quoted me the prices before service. Rest service.
Had a great experience buying a new car! The deal went smoothly and quickly. They were very knowledgeable
They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long).
Larry Clayton is a wonderful sales man and one a very compassionate person who understands value and time.
Courteous and professional . Would visit again in the future. Thanks again for serving my car.
Jennifer was friendly and helpful. I’m glad I switched to Mike Smith in Beaumont. The snacks and coffee bar was an added bonus.
Wife and I just bought a 2022 Honda Civic Sport and absolutely love it! Everyone at Mike Smith Honda was incredibly professional, attentive, had wonderful attitudes and saw to every one of our needs. Got us top value for our trade in and made the purchase of our new car the easiest I’ve ever experienced! Highly recommend to anyone looking to get a new ride! Special thanks to Aarahn Stewart for making it such a great experience!
Always meets our needs! Friendly and precisely what we look for. Carlous is amazing! Thanks!
Service department specially Jennifer great as always, they treat everyone as family they take care of all our needs
The customer service was amazing! I took my car in for a state inspection and they took good care of me and my car!
This is my 1st time buying a vehicle from Mike Smith. Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to service dept and they were nice as well.
Very quick and easy, friendly customer service. Been using them for 5 years and do not plan on changing!
We have used Mike Smith for years. We bought our first Honda in 1968 at IH10 East. We have always received the best service.
Customer service is fantastic, you won’t wait long to get helped, love this place!
Very nice and worked very hard to get me and my wife in our car!!
Service writers and mechanics are cordial and competent. Shuttle driver does a great job. Customer waiting area is well supplied with coffee, soft drinks, and water.
High quality service work! Fast! Ethical! Ordered necessary parts and installed in 24 hours. Accommodated my schedule. Service representative Jennifer was awesome! Jennifer was very helpful, knowledgeable, and ethical!
I'm always satisfied with the service and staff when I come to Mike Smith for whatever reason. They are always ready and willing to help and accommodate me. I Love Mike Smith and I'll continue to come back... God's Blessings!
Excellent experience! Had all the answers and friendly personnel Will use for my service on the new vehicle.
It took us some time to make a decision but they made a feel right at home
Everyone is prompt and helpful. It is always a chill environment when I go to get my car serviced.
Gave prompt service and solved the problem I was having with my Honda Pilot Touring.
The oil change service was quick and easy. I didn't have to wait a longer period of time. The advisor Taylor is awesome.
We were in for a recall. We got out faster than they originally told us and our service rep, Taylor, was super helpful
Everyone at Mike Smith Honda was very good at helping my wife and I select a car. Carlous Rayburn did a search for a silver 2023 Passport, and after many searches she located on in Dallas Texas. She got the Car delivered to Mike Smith Honda for us.thank you very much Carlous.
I was pleased with the experience. I felt the dealership and in particular the salesperson, Carlous Rayburn, did a good job of finding a vehicle that matched what I wanted.
Good treatment, acceptable accomodations if you are waiting for your car with room for improvement.
Had my oil changed this afternoon. Jennifer at the service desk was so super great.
Awesome place to spend time! Fast pace! Friendly staff with good food and drinks. Thanks!
I always have excellent service from my sales person Carlous Rayburn. The service Department did an excellent job today on my Honda Accord. It was my first service appointment on this vehicle. Thank you
This is my second CRV from Mike Smith. When I walk into the show room, I feel like I’m home.
Awsome customer service and all the workers were very kind and solve all my problems too
The service was excellent. Jennifer was very pleasant and easy to communicate with. I enjoyed the snacks and water offered in the waiting area. The price was right; couldn't be better.
Everyone was super helpful and attentive There was plenty of cars to pick from, and the whole thing took very short amount of time.
Costumers services are really helpful and the drop off really easy, and quick, recommended to AOL my friends
They were very fast and efficient and although they were short staffed they got everything done with a great attitude
Mike Smith Honda made buying a new car so easy and fast for a first time car buyer.
Good friendly service. Some things were overlooked, tire jack, service manual, copy of payment plan.
This was hands down the best car buying experience! Carlous, my friend is what she felt like, was amazing at helping me pick out exactly what I needed:) Danny in finance was amazing as well, he went over everything with me to make sure I was comfortable with my purchase. The atmosphere was professional and welcoming and I couldn’t be happier I chose to come here to get a new car! If you want a seamless car buying experience and want to be treated like family, this is the place to buy from:)
Sarah is my absolute favorite advisor and so professional and takes care of me every visit! Above and beyond expectations!
Dealership is dependable with servicing my vehicles. The servicing department keeps me update on the services needed on my vehicles.
Great service and staff! Friendly representatives that are helpful and answer questions. Accommodating waiting area.
Everything whey very smoothly and Jennifer helped me out so much and answered all the questions I had.
They have the most courteous staff and knowledgeable mechanics! I highly recommend them. Keep up the good work!
Great and fast service. Advisors were friendly and helpful. Very knowledgeable staff on all things Honda.
Great service friendly environment. Always a great experience when I visit.I’m looking forward to my next visit.
Friendly workers. Fast & quality service. Cashier was prompt and friendly. Clean building. Love it 😀 there
Had a great experience here. Got exactly what I wanted. We love our new car.
Always there from selling to service. Great relationship with the manager Anthony and Carlus. Thanks again.
Anthony Wilts the GM at Mike Smith Honda in Beaumont TX, is the best in the business, he treats his customers like family and comes through on commitments. Do yourself a favor and go see Anthony and his team, you will be valued. Sincerely, Chad Downs
The new car buying process was pretty fast and easy. I definitely didn’t have to wait around all day. Staff was friendly & knowledgeable. Overall a great experience!