Customer Testimonials

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DealerRater Dec 27, 2024

I seen a Facebook ad from Mr. Lewis the sales guy and came in to purchase a Diffused Sky Pearl Honda passport trail sport 2025 for his end of month deals. Mr.Lewis got me the best price and the transaction was fast, transparent and very fun! I'll for sure come back!

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DealerRater Dec 21, 2024

Jordan was a fantastic salesman. He was patient and worked with us to our satisfaction.

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DealerRater Dec 19, 2024

Already done the rating for dealership. However everything was excellent on all counts. I look forward to further future automotive needs.

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DealerRater Dec 7, 2024

I really like your customer service and friendliness. I would recommend your services to my friends.

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DealerRater Dec 7, 2024

Service dept was timely and thorough. The service dept timely repaired the conditions they found

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DealerRater Dec 5, 2024

Very courteous and knowledge. Explained what needed to be done on recall. Work was completed quicker than I expected

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DealerRater Dec 4, 2024

Prompt, professional yet personal! Open to good communication! Would recommend Skylar and Arthur to others

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DealerRater Oct 24, 2024

I will always recommend Derrick Dawson he will always get you right with the perfect car

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DealerRater Oct 16, 2024

My salesman, Cameron and general manager Anthony were so helpful in my search for a new vehicle. I was allowed to take one home so that I could make sure that my husband could get in and out of it. My service during and after the sale has been excellent! I recommend Doggett Honda of Beaumont to all of my friends.

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DealerRater Oct 12, 2024

We were a bit nervous when we arrived but Gabe and Danny made our experience very pleasant. Would highly recommend this dealership.

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DealerRater Oct 5, 2024

Magen was good got my Tire fixed then when I went to Walmarts my car wouldn’t start. Don’t know why waited a few Minutes then it started. Still don’t know why it did this do I need to bring it in and have it checked or what. Please let me know.

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DealerRater Oct 2, 2024

Kameron was the best sales associate he could answer every question and was a real go getter

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DealerRater Sep 29, 2024

Albert the salesman was great. When you're told they payment will be a certain amount and they don't tell you gap insurance etc is going to raise it up... A lot. That's my only gripe. It was more per month than I wanted to spend. So it left me with a little bit of a bad taste towards the company.

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DealerRater Sep 28, 2024

My service rep Jennifer was exceptional and friendly. Explained everything to me and was able to setup shuttle drop off and pickup.

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DealerRater Sep 27, 2024

Chris Darden and Danny White were, and are the greatest. They represent Doggett Honda well and these two gentlemen own their job, and are the face of Doggett Honda of Beaumont, Tx. We miss Mike Smith, greatly. Doggett has extensive work to do, within their business structure to gain the trust of this community. This community expects nothing but the best, sans Chris Darden and Danny White. Superb service from the two fine gentlemen.

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DealerRater Sep 4, 2024

Staff is super friendly and helpful. I was in and out within 30 mins for my oil change

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DealerRater Aug 28, 2024

Fantastic service and personnel great deals Very friendly atmosphere When I need another vehicle this will be my first stop

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DealerRater Jul 25, 2024

Friendly and attentive staff was great at meeting my needs and in a timely matter

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DealerRater Jul 25, 2024

Very prompt on this visit extremely courteous and helpful. Service was done very quickly and I was finished and on my way in under an hour

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DealerRater Jun 19, 2024

Trying to schedule service on line was a nightmare. Fortunately, stopping by and making an appointment in person was pleasant and quick. The staff was efficient and courteous on appointment day. The alignment took an hour as estimated.

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DealerRater Jun 18, 2024

The staff was great & very respectful to me& my wife. We will come back next time

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DealerRater Jun 18, 2024

I bought six cars from Mike Smith Honda in Beaumont, Texas. And as of Today I purchased my first Honda CR-V at DOGGETT HONDA in Beaumont,Texas. It is a 2025 4WD EX. My sales Consultant was Carlous Rayburn she was awesome and I will definitely go back to Doggett Honda to purchase future cars.

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DealerRater Jan 31, 2024

Jennifer at Mike Smith was very helpful and informative. She let me know where my car was in the process and Brittany who ended up finishing us up were professional.

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DealerRater Jan 31, 2024

Excellent service. Ms. Wheeler customer service rep was excellent. The General Manager Mr. Wiltz was courteous and greeted every customer politely. Great detail shop!

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DealerRater Jan 27, 2024

Had everything in order for me when I got there! They were some of the nicest people I’ve ever dealt with! Will absolutely do business with them again!!

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DealerRater Jan 26, 2024

Ms. Quen is the best hands down ! She took her time and told me all the details about my brand new Honda.

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DealerRater Jan 11, 2024

Ms Valencia Row and Mr smith were very helpful. Micheal Cooper from Doggett was also instrumental.

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DealerRater Jan 10, 2024

Fantastic service, will definitely recommend to friends and neighbors. Had the vehicle my wife wanted and made the deal in a reasonable amount of time.

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DealerRater Jan 10, 2024

I can easy get an appointment quickly. They are friendly and reliable and always keep me updated on my car.

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DealerRater Jan 3, 2024

Tucker was very attentive and direct. Very friendly. Would recommend to family and friends. Excellent service.

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DealerRater Jan 2, 2024

Very polite and helpful on finding on a new car e will be going back for my next vehicle

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DealerRater Dec 30, 2023

Kameron Brown helped me get the car I wanted. He was very professional. It was easy doing business with him at Mike Smith Honda

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DealerRater Dec 30, 2023

Fast friendly service. See Chasidy for lol your Honda service needs!!! Great folks, great service!!!

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DealerRater Dec 30, 2023

Recall work completed & the dealer was quick, efficient, & friendly. The work was completed as requested.

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DealerRater Dec 23, 2023

Mike Smith Honda has a great service department. Thanks Taylor for taking care of us.

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DealerRater Dec 19, 2023

Greeted warmly upon entering and was very accommodating when I informed of a coupon I had. Wait was a little long but was given a discount without expecting it because of this. Will use again!

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DealerRater Dec 19, 2023

The dealership was easy to deal with and one of the best experiences I had

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DealerRater Dec 18, 2023

The folks at Mike Smith were really helpful in finding my son the car he was looking for. There was no nonsense and we walked out of there knowing we had made the best deal!

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DealerRater Dec 17, 2023

Customer service at mike smith honda were very professional and very respectful i wouldnt want to take my car anywhere else i purchased my first car there at 18 years old and love bringing them my business id recomend everyone to go there thankyou mike smith honda the service department front desk ladys are the best.

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DealerRater Dec 15, 2023

My customer service rep Jennifer at mike smith Honda was awesome and super helpful. Made my day go so smooth!

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DealerRater Dec 14, 2023

Professional and courteous. Fast service. Suttle provides a ride to my job. Love working with Jennifer

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DealerRater Dec 9, 2023

Great staff and service was amazing. I’d recommend them to any and everyone I know.

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DealerRater Dec 7, 2023

The service Manger is nice to speak with. He is very helpful. Will help solve your problem.

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DealerRater Dec 1, 2023

Great service and courteous agents. I always have my vehicle serviced there. Will continue to .

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DealerRater Nov 28, 2023

First, your service staff are great. Trying to call your svc department is a nightmare. People want to talk to real people. Over the years I have purchased five Honda vehicles from Mike Smith Honda. I'm a loyal customer. But, to have to deal with a robot when I call in is a waste of my time. There is a Nissan dealership close to my home and they want to service my two current vehicles.

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DealerRater Nov 25, 2023

Great, straight forward and honest service advisors! Brittany is as great!! Highly recommend this dealership for servicing your Honda.

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DealerRater Nov 16, 2023

Visit went great. The clerk helped resolve an issue we had with all the windows going down at the same time, and skylight window opened.

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DealerRater Nov 16, 2023

I was very pleased with the way I was treated as a customer. My salesman Jason was awesome,

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DealerRater Nov 13, 2023

Great customer service. Service advisors are attentive and friendly and welcoming. Lobby is always clean. Appointments are readily available. Wait time was minimal for the service I had done today. Another great experience at this dealership.

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DealerRater Nov 8, 2023

I brought my Honda to the dealership for a recall. In the process it was discovered that my starter was bad. I had 100 to my name. Chris gave me yes gave me a starter and Taylor helped me with financing to get the starter put on. I am eternally grateful!

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DealerRater Nov 4, 2023

My experience yesterday at Mike Smith Honda was great.. The lady handled my case was friendly, efficient, and professional.

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DealerRater Nov 2, 2023

Prompt. Friendly. Shuttle reliable. Honored my coupons. Quoted me the prices before service. Rest service.

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DealerRater Nov 1, 2023

Had a great experience buying a new car! The deal went smoothly and quickly. They were very knowledgeable

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DealerRater Oct 30, 2023

They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long).

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DealerRater Oct 27, 2023

Larry Clayton is a wonderful sales man and one a very compassionate person who understands value and time.

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DealerRater Oct 27, 2023

Courteous and professional . Would visit again in the future. Thanks again for serving my car.

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DealerRater Oct 26, 2023

Jennifer was friendly and helpful. I’m glad I switched to Mike Smith in Beaumont. The snacks and coffee bar was an added bonus.

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DealerRater Oct 22, 2023

Wife and I just bought a 2022 Honda Civic Sport and absolutely love it! Everyone at Mike Smith Honda was incredibly professional, attentive, had wonderful attitudes and saw to every one of our needs. Got us top value for our trade in and made the purchase of our new car the easiest I’ve ever experienced! Highly recommend to anyone looking to get a new ride! Special thanks to Aarahn Stewart for making it such a great experience!

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DealerRater Oct 15, 2023

Always meets our needs! Friendly and precisely what we look for. Carlous is amazing! Thanks!

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DealerRater Oct 12, 2023

Service department specially Jennifer great as always, they treat everyone as family they take care of all our needs

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DealerRater Oct 10, 2023

The customer service was amazing! I took my car in for a state inspection and they took good care of me and my car!

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DealerRater Oct 10, 2023

This is my 1st time buying a vehicle from Mike Smith. Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to service dept and they were nice as well.

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DealerRater Oct 8, 2023

Very quick and easy, friendly customer service. Been using them for 5 years and do not plan on changing!

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DealerRater Oct 7, 2023

We have used Mike Smith for years. We bought our first Honda in 1968 at IH10 East. We have always received the best service.

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DealerRater Oct 5, 2023

Customer service is fantastic, you won’t wait long to get helped, love this place!

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DealerRater Sep 29, 2023

Very nice and worked very hard to get me and my wife in our car!!

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DealerRater Sep 25, 2023

Service writers and mechanics are cordial and competent. Shuttle driver does a great job. Customer waiting area is well supplied with coffee, soft drinks, and water.

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DealerRater Sep 24, 2023

High quality service work! Fast! Ethical! Ordered necessary parts and installed in 24 hours. Accommodated my schedule. Service representative Jennifer was awesome! Jennifer was very helpful, knowledgeable, and ethical!

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DealerRater Sep 20, 2023

I'm always satisfied with the service and staff when I come to Mike Smith for whatever reason. They are always ready and willing to help and accommodate me. I Love Mike Smith and I'll continue to come back... God's Blessings!

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DealerRater Sep 19, 2023

Excellent experience! Had all the answers and friendly personnel Will use for my service on the new vehicle.

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DealerRater Sep 15, 2023

It took us some time to make a decision but they made a feel right at home

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DealerRater Sep 14, 2023

Everyone is prompt and helpful. It is always a chill environment when I go to get my car serviced.

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DealerRater Sep 10, 2023

Gave prompt service and solved the problem I was having with my Honda Pilot Touring.

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DealerRater Sep 9, 2023

The oil change service was quick and easy. I didn't have to wait a longer period of time. The advisor Taylor is awesome.

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DealerRater Sep 8, 2023

We were in for a recall. We got out faster than they originally told us and our service rep, Taylor, was super helpful

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DealerRater Sep 5, 2023

Everyone at Mike Smith Honda was very good at helping my wife and I select a car. Carlous Rayburn did a search for a silver 2023 Passport, and after many searches she located on in Dallas Texas. She got the Car delivered to Mike Smith Honda for us.thank you very much Carlous.

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DealerRater Sep 3, 2023

I was pleased with the experience. I felt the dealership and in particular the salesperson, Carlous Rayburn, did a good job of finding a vehicle that matched what I wanted.

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DealerRater Sep 2, 2023

Good treatment, acceptable accomodations if you are waiting for your car with room for improvement.

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DealerRater Aug 31, 2023

Had my oil changed this afternoon. Jennifer at the service desk was so super great.

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DealerRater Aug 31, 2023

Awesome place to spend time! Fast pace! Friendly staff with good food and drinks. Thanks!

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DealerRater Aug 30, 2023

I always have excellent service from my sales person Carlous Rayburn. The service Department did an excellent job today on my Honda Accord. It was my first service appointment on this vehicle. Thank you

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DealerRater Aug 28, 2023

This is my second CRV from Mike Smith. When I walk into the show room, I feel like I’m home.

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DealerRater Aug 25, 2023

Awsome customer service and all the workers were very kind and solve all my problems too

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DealerRater Aug 24, 2023

The service was excellent. Jennifer was very pleasant and easy to communicate with. I enjoyed the snacks and water offered in the waiting area. The price was right; couldn't be better.

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DealerRater Aug 13, 2023

Everyone was super helpful and attentive There was plenty of cars to pick from, and the whole thing took very short amount of time.

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DealerRater Aug 13, 2023

Costumers services are really helpful and the drop off really easy, and quick, recommended to AOL my friends

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DealerRater Aug 5, 2023

They were very fast and efficient and although they were short staffed they got everything done with a great attitude

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